Operations Executive

Job Description:

Aim Ladder, a leading provider of educational services, is seeking a detail-oriented and proactive Operations Executive to join our team. As an Operations Executive, you will play a crucial role in ensuring the smooth processing of passport and visa forms, running reports, and assisting the operations team in handling client communication. Your strong organisational skills, attention to detail, and proficiency in MS Office will be instrumental in carrying out your responsibilities effectively.

Responsibilities:

• Process all passport and visa forms received on a daily basis, ensuring accuracy and completeness.
• Thoroughly check all details in the forms and print relevant documents required for the completion of the process.
• Run reports within the system to assist the operations and finance teams in managing the visa process efficiently.
• Collaborate with the operations team, providing support in taking calls, answering emails, and addressing client inquiries.
• Maintain diligent records of student admission forms and ensure accurate and timely filing.
• Utilise your expertise in MS Office applications to create and manage documents, spreadsheets, and presentations as needed.
• Assist in coordinating with relevant authorities and agencies to facilitate the visa process smoothly.
  Monitor and track the progress of passport and visa applications, ensuring adherence to deadlines and resolving any issues that may arise.
• Stay updated with the latest visa and immigration regulations to ensure compliance and provide accurate information to clients.

Requirements:

• Proven experience in operations or administrative roles, preferably in the education or travel industry.
• Strong attention to detail with the ability to meticulously review documents for accuracy and completeness.
• Proficiency in MS Office, including Word, Excel, and PowerPoint, with the ability to create and manage various types of documents.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Strong verbal and written communication skills to effectively assist clients and work collaboratively with the operations team.
• Familiarity with visa and immigration processes and regulations is advantageous.
• Ability to work independently and as part of a team in a fast-paced environment.
• A Bachelor’s degree or equivalent experience is a must.

We offer competitive compensation and a dynamic work environment where you will have the opportunity to make a significant impact on the growth of our company. If you are a self-motivated individual with a passion for sales and education, we would love to hear from you.